Thank you for shopping with 6D Income (“Company,” “we,” “us,” or “our”). We strive to provide exceptional digital products, including lead generation lists, guides, and other downloadable resources (“Digital Products”). To help you make an informed purchase, please read our Refund Policy below:

1. Digital Product Nature

All of our Digital Products are carefully curated, verified, and delivered in accessible formats (e.g., PDF, CSV, online download links). Once you gain access to a Digital Product, it is considered final and cannot be returned.

2. No Refunds for Delivered Products

1. Immediate Access: After purchase, you will receive an email confirmation with a download link or instructions to access the Digital Product. Due to the intangible nature of digital materials, all sales are final once the item has been delivered.
2. No Returns: We do not accept returns, exchanges, or provide refunds for any Digital Product that has already been accessed or downloaded.

3. Exceptions

We aim for 100% customer satisfaction. While refunds are generally not provided, we may consider an exception in the following rare cases:

• Technical Inaccessibility: If you are unable to download or access the Digital Product due to a technical issue on our end, and our support team cannot resolve it within a reasonable timeframe (usually 72 hours), you may request a refund.
• Corrupted Files: If the Digital Product file is corrupted or incomplete, we will provide a corrected version promptly. If no corrected version is available, a refund may be issued at our discretion.

4. How to Request a Refund (If Eligible)

If you believe you qualify for one of the exception scenarios, please follow these steps:

1. Contact Support: Email us with your order number, purchase date, and a detailed description of the issue.
2. Investigation: Our support team will verify the problem and attempt to find a solution.
3. Outcome: If we confirm that the issue meets our exception criteria and cannot be resolved, we may issue a partial or full refund, depending on the circumstances.

5. Timeframes & Processing

• Refund Requests: Must be made within 7 days of purchase.
• Processing Time: If approved, refunds are typically processed within 7–10 business days and credited back to the original payment method.

6. Chargebacks & Disputes

Initiating a chargeback or payment dispute without contacting us first to resolve the issue is considered a violation of this Refund Policy. If a chargeback is initiated, we reserve the right to suspend your access to all Digital Products and may pursue legal remedies.

7. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after such changes indicates your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us.